[{"data":1,"prerenderedAt":506},["ShallowReactive",2],{"/enterprise-solutions/manager-effectiveness/":3},{"id":4,"title":5,"body":6,"description":368,"extension":369,"meta":370,"navigation":230,"path":502,"seo":503,"stem":504,"__hash__":505},"enterpriseSolutions/enterprise-solutions/manager-effectiveness.json","Manager Effectiveness",{"seo":7,"banner":10,"testimonial":18,"service_overview":69,"did_you_know":86,"m_cta":93,"point_of_view":95,"problem_pattern":155,"process":181,"tracks":187,"service_comparison":211,"who_we_help":240,"stats":299,"success_stories":315,"faq":332,"why_choose_moxie":365},{"title":8,"description":9},"Frontline Leadership Development | Moxie Institute","Develop managers who communicate clearly, coach consistently, give effective feedback, and align teams through Moxie’s leadership communication approach.",{"image":11,"headline_part_1":14,"headline_part_2":15,"subhead":16,"cta_copy":17},{"url":12,"alt":13},"/images/communication-skills/parent-banner.webp","hero image","FRONTLINE LEADERSHIP DEVELOPMENT","FOR MANAGER EFFECTIVENESS","Develop Managers Who Set Clear Expectations & Strengthen Team Performance","Schedule A Complimentary Strategy Session",{"headline":19,"clients":20},"SEE WHAT OUR CLIENTS SAY",[21,33,45,57],{"company_name":22,"logo":23,"headshot":25,"headline":28,"title":29,"name":27,"quote":30,"cta":31},"California Symphony",{"url":24,"alt":22},"/images/client-logos/california-symphony.png",{"url":26,"alt":27},"/images/testimonials/headshots/aubrey-bergauer-executive-director-california-symphony.png","Aubrey Bergauer","VERY HAPPY!","Executive Director, California Symphony","Everything about working with Moxie is great. The coaching sessions were a great balance of feedback and the support and…",{"link":32},"/aubrey-bergauer/",{"company_name":34,"logo":35,"headshot":37,"headline":40,"title":41,"name":39,"quote":42,"cta":43},"Bay Alarm",{"url":36,"alt":34},"/images/client-logos/bay-alarm.png",{"url":38,"alt":39},"/images/testimonials/headshots/jonathan-surridge-cfo-bay-alarm.png","Jonathan Surridge","I NAILED IT!","CFO, Bay Alarm","The board meeting went wonderfully today. I nailed it! Please allow me to make a marked tribute to Moxie and all of the help…",{"link":44},"/jonathan-surridge-cfo-bay-alarm/",{"company_name":46,"logo":47,"headshot":49,"headline":52,"title":53,"name":51,"quote":54,"cta":55},"Google",{"url":48,"alt":46},"/images/client-logos/google.png",{"url":50,"alt":51},"/images/testimonials/headshots/richa-suri-malhotra-product-marketing-manager-google.webp","Richa Suri Malhotra","THANK YOU FOR EVERYTHING","Product Marketing Manager, Lead – YouTube Ads, Google India","Thank you for everything, Moxie! The executive from our team that you coached recorded her video today. As a result of your…",{"link":56},"/richa-suri-malhotra-product-marketing-manager-google/",{"company_name":58,"logo":59,"headshot":61,"headline":64,"title":65,"name":63,"quote":66,"cta":67},"Oracle",{"url":60,"alt":58},"/images/client-logos/oracle.png",{"url":62,"alt":63},"/images/testimonials/headshots/mike-williams-manager-of-client-partnerships-oracle.png","Mike Williams","LOVED THE TRAINING","Manager of Client Partnerships, Oracle","Thank you, Moxie! I really appreciate all of the knowledge that you’ve shared over the past few months. I couldn’t have ask...",{"link":68},"/mike-williams-oracle/",{"headline":70,"subhead":71,"body_copy":72,"selling_points":73},"MANAGERS TURN DIRECTION INTO DAILY LEADERSHIP","Equip Frontline Leaders To Turn Expectations Into Action & Feedback Into Growth","When managers are not equipped to communicate clearly, the organization feels it quickly. Priorities become open to interpretation. Feedback arrives too late or lands without enough clarity. Leading becomes inconsistent. Accountability turns into frustration. Teams stay busy, but alignment weakens.\u003Cbr>\u003Cbr>This is why frontline leadership development can no longer be treated as a basic management course or a one-time training event. The manager role has become too complex, too visible, and too influential. Managers are expected to lead through ambiguity, support performance, communicate change, build trust, and keep people focused when pressure increases.\u003Cbr>\u003Cbr>In Moxie’s experience, the difference between a manager who supervises work and a manager who leads performance often comes down to communication. It’s the practical ability to create clarity, coach behavior, give feedback, and move a team toward shared action.",[74,77,80,83],{"headline":75,"subhead":76},"CLARITY","Turn Priorities Into Focused Action",{"headline":78,"subhead":79},"LEADING","Develop People Through Better Conversations",{"headline":81,"subhead":82},"ALIGNMENT","Keep Teams Moving Together",{"headline":84,"subhead":85},"ACCOUNTABILITY","Address Performance With Confidence",{"question":87,"headline":88,"body_copy":89,"image":90},"THE MANAGER AS TRANSLATOR","MANAGERS DON’T JUST CARRY STRATEGY, THEY MAKE IT WORK","Enterprise priorities only become useful when employees understand what they mean for the work in front of them. That translation often happens through managers: in the quick reset after a priority changes, the conversation before a deadline, the team meeting where decisions become assignments, and the follow-up that keeps ownership clear.\u003Cbr>\u003Cbr>Frontline leadership development helps managers build those skills through practice, feedback, and application. The goal is for them to \u003Ca href='/executive-coaching/' class='underline text-green-main'>lead with more clarity\u003C/a>, consistency, and confidence in the everyday conversations where team performance is shaped.",{"url":91,"alt":92},"/images/neuroscience/neuroscience_fact_1.webp","section image",{"cta_copy":94},"Schedule A Strategy Session",{"headline":96,"subhead":97,"topics":98},"FRONTLINE LEADERSHIP DEVELOPMENT DEFINED","Build The Communication Skills Managers Need To Lead Teams With Confidence",[99,106,113,120,127,134,141,148],{"headline":100,"list":101},"CLEAR EXPECTATIONS",[102,103,104,105],"Translating Priorities Into Ownership","Setting Standards Without Ambiguity","Clarifying What Success Looks Like","Reducing Rework & Confusion",{"headline":107,"list":108},"MANAGING CONVERSATIONS",[109,110,111,112],"Guiding Performance In Real Time","Asking Better Questions","Developing People Without Taking Over","Supporting Growth Through Dialogue",{"headline":114,"list":115},"FEEDBACK THAT LANDS",[116,117,118,119],"Addressing Behavior With Clarity","Making Feedback Timely & Specific","Reducing Avoidance & Defensiveness","Turning Insight Into Improvement",{"headline":121,"list":122},"TEAM ALIGNMENT",[123,124,125,126],"Connecting Work To Priorities","Creating Shared Understanding","Keeping Meetings Focused","Moving Teams Toward Action",{"headline":128,"list":129},"ACCOUNTABILITY WITH TRUST",[130,131,132,133],"Holding Standards Without Eroding Respect","Naming Gaps Directly","Clarifying Next Steps","Strengthening Follow-Through",{"headline":135,"list":136},"COMMUNICATION UNDER PRESSURE",[137,138,139,140],"Leading Through Ambiguity","Staying Clear In Tense Moments","Reducing Mixed Messages","Keeping Teams Grounded",{"headline":142,"list":143},"LEADERSHIP CREDIBILITY",[144,145,146,147],"Building Trust Through Consistency","Communicating With Judgment","Modeling The Standard","Earning Confidence Day By Day",{"headline":149,"list":150},"SCALABLE MANAGER HABITS",[151,152,153,154],"Creating Repeatable Leadership Behaviors","Supporting Consistency Across Teams","Reinforcing Skills Through Practice","Building Capability Beyond One Event",{"headline":156,"subhead":157,"body_copy":158,"image":159,"items":162},"WHERE MANAGER EFFECTIVENESS BREAKS DOWN","Even Strong Managers Struggle When Leadership Communication Is Left To Instinct","Most manager challenges begin in the small moments where direction is unclear, feedback is delayed, expectations are assumed, or accountability is softened to avoid tension. In Moxie’s experience, these breakdowns often point to the same underlying issue: managers are expected to guide behavior, alignment, and performance without enough shared practice in the conversations that make those responsibilities clear.",{"url":160,"alt":161},"/images/communication-skills/parent-benefits.webp","problem/failure pattern image",[163,166,169,172,175,178],{"headline":164,"body_copy":165},"WHEN EXPECTATIONS ARE UNCLEAR, PERFORMANCE BECOMES PERSONAL","Managers often assume their teams understand what success looks like. But when expectations are vague, employees fill in the gaps themselves. The result is misalignment, rework, frustration, and performance conversations that feel subjective instead of grounded in shared standards.",{"headline":167,"body_copy":168},"WHEN FEEDBACK IS DELAYED, SMALL ISSUES BECOME LEADERSHIP PROBLEMS","Avoided feedback rarely disappears. It becomes harder to address, more emotionally charged, and more difficult for the employee to act on. Effective managers need the communication skills to make feedback timely, specific, and useful before performance gaps become patterns.",{"headline":170,"body_copy":171},"WHEN MANAGERS COACH BY SOLVING, PEOPLE STOP BUILDING CAPABILITY","Many managers step in because it feels faster. They answer the question, fix the issue, or take back the work. But over time, this creates dependence. True leadership requires managers to guide thinking, build ownership, and develop judgment without removing responsibility.",{"headline":173,"body_copy":174},"WHEN ACCOUNTABILITY FEELS LIKE CONFRONTATION, STANDARDS WEAKEN","Managers who lack a clear communication structure often soften accountability or wait too long to address gaps. The intention may be to preserve trust, but the impact is usually the opposite. Teams need leaders who can hold standards directly and respectfully.",{"headline":176,"body_copy":177},"WHEN PRIORITIES SHIFT WITHOUT ALIGNMENT, TEAMS LOSE MOMENTUM","Frontline managers are often responsible for translating changing business priorities into daily action. If they cannot explain what matters, what changed, and what the team should do next, execution slows and employees spend energy interpreting direction instead of moving forward.",{"headline":179,"body_copy":180},"WHEN EVERY MANAGER LEADS DIFFERENTLY, CULTURE BECOMES INCONSISTENT","A company’s leadership culture is experienced through its managers. When each manager communicates expectations, feedback, and accountability differently, employees do not experience one leadership standard. They experience a patchwork of leadership habits across teams.",{"headline":182,"subhead":183,"body_copy":184,"process_title":185,"cta_copy":186},"OUR PROVEN PATHWAY TO STRONGER MANAGER EFFECTIVENESS","From Training To Practice, We Help Managers Strengthen The Conversations That Shape Team Performance","Frontline leadership development works best when managers do more than learn concepts. They need to practice the conversations that shape performance every day: setting expectations, giving feedback, clarifying priorities, and holding accountability without weakening trust.\u003Cbr>\u003Cbr>Moxie’s process combines practical instruction, experiential learning, guided rehearsal, expert feedback, and 1:1 coaching to help managers apply new communication behaviors in the moments where leadership actually happens. Whether the goal is strengthening a cohort of new managers or building consistency across a broader manager population, each engagement is tailored to the organization’s priorities, culture, and leadership standards.","The Moxie\u003Cbr />Training process","Explore A Strategy Session",{"headline":188,"subhead":189,"body_copy":190,"tracks":191,"learning_journey":208},"CUSTOMIZE YOUR MANAGER EFFECTIVENESS PROGRAM","Build the Communication Skills Frontline Leaders Need to Lead With Clarity, Trust, and Accountability","Start with the manager communication priority your organization needs most, or combine multiple programs into a broader development journey. Moxie builds practical, experiential learning around the real conversations managers face every day.",[192,196,200,204],{"headline":193,"tagline":194,"body_copy":195},"Manager Communication: Expectations & Direction","Turn Priorities Into Clear Action","Help managers set clear expectations, priorities, and direction while adapting their communication to different audiences and situations.\u003Cbr>\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>KEY SKILLS:\u003C/span> Expectation-setting; priorities; direction; adaptive communication; clarity\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>REAL-WORLD APPLICATIONS:\u003C/span> Team meetings; one-on-ones; project handoffs; shifting priorities; upward updates",{"headline":197,"tagline":198,"body_copy":199},"Feedback & Performance Conversations","Address Issues Earlier and More Productively","Build the communication skills managers need to deliver effective feedback, address performance concerns, and navigate difficult conversations with clarity and respect.\u003Cbr>\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>KEY SKILLS:\u003C/span> Feedback; performance concerns; listening; questioning; course correction\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>REAL-WORLD APPLICATIONS:\u003C/span> Performance check-ins; development conversations; missed commitments; reset conversations",{"headline":201,"tagline":202,"body_copy":203},"Trust-Building Communication","Help People Feel Heard, Valued, and Ready to Engage","Strengthen active listening, empathy, emotional intelligence, and authenticity so managers build stronger working relationships and a more trusting communication climate.\u003Cbr>\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>KEY SKILLS:\u003C/span> Active listening; empathy; emotional intelligence; authenticity; trust\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>REAL-WORLD APPLICATIONS:\u003C/span> One-on-ones; team discussions; sensitive conversations; cross-functional relationships",{"headline":205,"tagline":206,"body_copy":207},"Challenging Conversations, Conflict & Change","Stay Composed and Move Difficult Conversations Forward","Help managers navigate conflict, resistance, emotionally charged situations, and change while maintaining composure and guiding conversations toward productive outcomes.\u003Cbr>\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>KEY SKILLS:\u003C/span> Conflict communication; resistance; emotional regulation; composure; forward movement\u003Cbr>\u003Cspan class='text-body-xxs md:text-body-xs font-bold uppercase font-nunito'>REAL-WORLD APPLICATIONS:\u003C/span> Difficult conversations; change discussions; resistance; priority conflicts; tense team moments",{"headline":209,"body_copy":210},"BUILD A YEAR-ROUND LEARNING JOURNEY","Expand with additional manager cohorts, rehearsal labs, coaching, high-potential development, or change-communication programs.",{"headline":212,"subhead":213,"table_data":214},"WORKSHOP & COACHING OVERVIEW","Personalized To Match Your Industry & Leadership Needs",{"headers":215,"items":218},[216,217],"Corporate Workshop","One-on-One Coaching",[219,233],{"duration":220,"type":224,"personalized":227,"virtual_option":231},{"type":221,"label":222,"value":223},"text","Duration","1 hr-3 days",{"type":221,"label":225,"value":226},"Type","Group",{"type":228,"label":229,"value":230},"check","Personalized",true,{"type":228,"label":232,"value":230},"Virtual Option",{"duration":234,"type":236,"personalized":238,"virtual_option":239},{"type":221,"label":222,"value":235},"2-12 months",{"type":221,"label":225,"value":237},"Individual",{"type":228,"label":229,"value":230},{"type":228,"label":232,"value":230},{"headline":241,"subhead":242,"clients":243},"BUILD MANAGER EFFECTIVENESS THAT SHOWS UP COMPANY-WIDE","Practical Outcomes For Enterprise Teams, People Leaders, & Managers Responsible For Turning Expectations Into Action",[244,258,272,285],{"title":245,"image":246,"items":248},"Enterprise Stakeholders",{"url":247,"alt":245},"/images/who-we-help/entrepreneur-business_owners.webp",[249,252,255],{"headline":250,"subhead":251},"STANDARDIZE","Build Consistent Standards",{"headline":253,"subhead":254},"SCALE","Develop Manager Cohorts",{"headline":256,"subhead":257},"ALIGN","Strengthen Team Execution",{"title":259,"image":260,"items":262},"HR & L&D Execution",{"url":261,"alt":259},"/images/who-we-help/hr-training_professionals.webp",[263,266,269],{"headline":264,"subhead":265},"EQUIP","Train Managers Consistently",{"headline":267,"subhead":268},"REINFORCE","Support Skill Application",{"headline":270,"subhead":271},"PRIORITIZE","Identify Manager Gaps",{"title":273,"image":274,"items":276},"Frontline Managers",{"url":275,"alt":273},"/images/who-we-help/managers.webp",[277,279,282],{"headline":75,"subhead":278},"Set Clear Expectations",{"headline":280,"subhead":281},"COACH","Guide Performance Conversations",{"headline":283,"subhead":284},"ADDRESS","Handle Tough Feedback",{"title":286,"image":287,"items":289},"Team Leads",{"url":288,"alt":286},"/images/who-we-help/leadership_teams.webp",[290,293,296],{"headline":291,"subhead":292},"TRANSITION","Move Into Leadership",{"headline":294,"subhead":295},"DELEGATE","Build Team Ownership",{"headline":297,"subhead":298},"LEAD","Earn Team Trust",{"headline":300,"body_copy":301,"image":302,"statistics":305},"TRUSTED TRAINING & COACHING FOR LEADERS AT EVERY LEVEL","Frontline leadership development requires more than a strong curriculum. It requires expert facilitation, practical application, and a training experience that helps managers build confidence in the real conversations that shape performance.\u003Cbr>\u003Cbr>Moxie brings that standard to leadership communication development across organizations, teams, and professionals worldwide. While every manager population has different needs, our work is grounded in the same expectation: training should be practical, engaging, immediately relevant, and built to help people communicate with greater clarity when it matters.",{"url":303,"alt":304},"/images/stats/green_2.webp","stats image",[306,309,312],{"number":307,"body_copy":308},"1000000","Professionals Trained Through Moxie",{"number":310,"body_copy":311},"9.8/10","Trainer & Coach Rating",{"number":313,"body_copy":314},"97%","Client Satisfaction Rating",{"headline":316,"stories":317},"OTHER CLIENT SUCCESS STORIES",[318,323,328],{"link":319,"logo":320},"/case-studies/bausch-lomb-public-speaking-presentation-skills/",{"url":321,"alt":322},"/images/client-logos/bausch-lomb.png","BAUSCH + LOMB logo",{"link":324,"logo":325},"/case-studies/coca-cola-amy-yang-public-speaking-presentation-skills/",{"url":326,"alt":327},"/images/client-logos/coca-cola.png","Coca Cola logo",{"link":329,"logo":330},"/case-studies/google-fear-of-public-speaking/",{"url":48,"alt":331},"Google logo",{"headline":333,"faqs":334},"Frequently asked questions",[335,338,341,344,347,350,353,356,359,362],{"question":336,"answer":337},"What Is Frontline Leadership Development?","Frontline leadership development helps managers build the practical leadership behaviors needed to guide people, align teams, and support performance. At Moxie, it focuses on the communication moments where management happens: expectations, feedback, priorities, accountability, and trust.",{"question":339,"answer":340},"Why Is Communication So Important To Manager Effectiveness?","Managers lead through communication. Every expectation, feedback conversation, coachable moment, meeting, and priority shift shapes what people understand and do next. Clear manager communication turns direction into action.",{"question":342,"answer":343},"How Is Frontline Leadership Development Different From Communication Skills Training?","\u003Ca href='/communication-skills/' class='text-green-main underline'>Communication skills training\u003C/a> builds broad professional communication capability. Frontline leadership development applies communication to the specific responsibilities of managing people: setting expectations, holding people accountable, and leading daily conversations that affect execution.",{"question":345,"answer":346},"How Is This Different From Presentation Skills Or Public Speaking Training?","\u003Ca href='/presentation-skills/' class='text-green-main underline'>Communication skills training\u003C/a> focuses on formal speaking moments. Frontline leadership development focuses on everyday manager conversations, including one-on-ones, team meetings, accountability resets, and moments of ambiguity.",{"question":348,"answer":349},"Who Is Frontline Leadership Development For?","Frontline leadership development is for organizations developing frontline managers, first-time managers, team leads, senior managers, and emerging leaders who lead people. It also supports HR, L&D, Talent, and People leaders who need stronger manager consistency across teams.",{"question":351,"answer":352},"What Should A Manager Effectiveness Program Include?","A strong manager effectiveness program should include expectation setting, accountability, meeting leadership, conflict communication, team alignment, and communication under pressure. It should also include practice, feedback, reinforcement, and real workplace application.",{"question":354,"answer":355},"Can This Be Delivered For A Cohort Or Enterprise-Wide Manager Group?","Yes. Frontline leadership development can be designed for a single manager cohort, a targeted leadership population, or a broader enterprise rollout. The right structure depends on the organization’s goals, manager experience level, business context, and development priorities.",{"question":357,"answer":358},"How Does Moxie Approach Frontline Leadership Development?","Moxie combines practical instruction, experiential learning, guided rehearsal, expert feedback, and coaching. Managers practice the conversations that determine whether teams understand priorities, act on feedback, take ownership, and stay aligned under pressure.",{"question":360,"answer":361},"Is This Only For New Managers?","No. New managers often need this foundation early, but experienced managers may also need support when expectations rise, teams grow, communication habits become inconsistent, or business demands change.",{"question":363,"answer":364},"How Do We Know If Our Organization Needs Frontline Leadership Development?","Organizations often need frontline leadership development when manager quality varies across teams, expectations are unclear, feedback is inconsistent, accountability feels uncomfortable, or managers solve problems instead of developing people. These issues often point to manager communication skills that need more reinforcement.",{"headline":366,"body_copy":367,"ctaText":17},"STRENGTHEN COMMUNICATION WHERE PERFORMANCE IS SHAPED","If manager inconsistency is affecting clarity or execution, the next step is identifying the manager skills that need the most support, from setting expectations and managing performance to giving feedback and leading through ambiguity.\u003Cbr>\u003Cbr>Moxie can help you design a frontline leadership development pathway that supports your managers, your teams, and your organization’s leadership standards.",null,"json",{"banner":371,"testimonial":373,"service_overview":391,"did_you_know":397,"m_cta":399,"point_of_view":400,"problem_pattern":418,"process":427,"tracks":428,"service_comparison":435,"who_we_help":449,"stats":475,"success_stories":481,"faq":489,"why_choose_moxie":501},{"image":372,"headline_part_1":14,"headline_part_2":15,"subhead":16,"cta_copy":17},{"url":12,"alt":13},{"headline":19,"clients":374},[375,379,383,387],{"company_name":22,"logo":376,"headshot":377,"headline":28,"title":29,"name":27,"quote":30,"cta":378},{"url":24,"alt":22},{"url":26,"alt":27},{"link":32},{"company_name":34,"logo":380,"headshot":381,"headline":40,"title":41,"name":39,"quote":42,"cta":382},{"url":36,"alt":34},{"url":38,"alt":39},{"link":44},{"company_name":46,"logo":384,"headshot":385,"headline":52,"title":53,"name":51,"quote":54,"cta":386},{"url":48,"alt":46},{"url":50,"alt":51},{"link":56},{"company_name":58,"logo":388,"headshot":389,"headline":64,"title":65,"name":63,"quote":66,"cta":390},{"url":60,"alt":58},{"url":62,"alt":63},{"link":68},{"headline":70,"subhead":71,"body_copy":72,"selling_points":392},[393,394,395,396],{"headline":75,"subhead":76},{"headline":78,"subhead":79},{"headline":81,"subhead":82},{"headline":84,"subhead":85},{"question":87,"headline":88,"body_copy":89,"image":398},{"url":91,"alt":92},{"cta_copy":94},{"headline":96,"subhead":97,"topics":401},[402,404,406,408,410,412,414,416],{"headline":100,"list":403},[102,103,104,105],{"headline":107,"list":405},[109,110,111,112],{"headline":114,"list":407},[116,117,118,119],{"headline":121,"list":409},[123,124,125,126],{"headline":128,"list":411},[130,131,132,133],{"headline":135,"list":413},[137,138,139,140],{"headline":142,"list":415},[144,145,146,147],{"headline":149,"list":417},[151,152,153,154],{"headline":156,"subhead":157,"body_copy":158,"image":419,"items":420},{"url":160,"alt":161},[421,422,423,424,425,426],{"headline":164,"body_copy":165},{"headline":167,"body_copy":168},{"headline":170,"body_copy":171},{"headline":173,"body_copy":174},{"headline":176,"body_copy":177},{"headline":179,"body_copy":180},{"headline":182,"subhead":183,"body_copy":184,"process_title":185,"cta_copy":186},{"headline":188,"subhead":189,"body_copy":190,"tracks":429,"learning_journey":434},[430,431,432,433],{"headline":193,"tagline":194,"body_copy":195},{"headline":197,"tagline":198,"body_copy":199},{"headline":201,"tagline":202,"body_copy":203},{"headline":205,"tagline":206,"body_copy":207},{"headline":209,"body_copy":210},{"headline":212,"subhead":213,"table_data":436},{"headers":437,"items":438},[216,217],[439,444],{"duration":440,"type":441,"personalized":442,"virtual_option":443},{"type":221,"label":222,"value":223},{"type":221,"label":225,"value":226},{"type":228,"label":229,"value":230},{"type":228,"label":232,"value":230},{"duration":445,"type":446,"personalized":447,"virtual_option":448},{"type":221,"label":222,"value":235},{"type":221,"label":225,"value":237},{"type":228,"label":229,"value":230},{"type":228,"label":232,"value":230},{"headline":241,"subhead":242,"clients":450},[451,457,463,469],{"title":245,"image":452,"items":453},{"url":247,"alt":245},[454,455,456],{"headline":250,"subhead":251},{"headline":253,"subhead":254},{"headline":256,"subhead":257},{"title":259,"image":458,"items":459},{"url":261,"alt":259},[460,461,462],{"headline":264,"subhead":265},{"headline":267,"subhead":268},{"headline":270,"subhead":271},{"title":273,"image":464,"items":465},{"url":275,"alt":273},[466,467,468],{"headline":75,"subhead":278},{"headline":280,"subhead":281},{"headline":283,"subhead":284},{"title":286,"image":470,"items":471},{"url":288,"alt":286},[472,473,474],{"headline":291,"subhead":292},{"headline":294,"subhead":295},{"headline":297,"subhead":298},{"headline":300,"body_copy":301,"image":476,"statistics":477},{"url":303,"alt":304},[478,479,480],{"number":307,"body_copy":308},{"number":310,"body_copy":311},{"number":313,"body_copy":314},{"headline":316,"stories":482},[483,485,487],{"link":319,"logo":484},{"url":321,"alt":322},{"link":324,"logo":486},{"url":326,"alt":327},{"link":329,"logo":488},{"url":48,"alt":331},{"headline":333,"faqs":490},[491,492,493,494,495,496,497,498,499,500],{"question":336,"answer":337},{"question":339,"answer":340},{"question":342,"answer":343},{"question":345,"answer":346},{"question":348,"answer":349},{"question":351,"answer":352},{"question":354,"answer":355},{"question":357,"answer":358},{"question":360,"answer":361},{"question":363,"answer":364},{"headline":366,"body_copy":367,"ctaText":17},"/enterprise-solutions/manager-effectiveness",{"title":8,"description":9},"enterprise-solutions/manager-effectiveness","_vTnnzqjKsh9Mp5HQueF79s0teZTPHCDWUHt8z6akgg",1789470645614]